FreeIncluded with every YourVans move
Before your moveKnow your consultant
A YourVans consultant walks your home with you — every room, every item, every doorway measured. It is why our price does not move, and why the crew arrive already knowing your house.
A proper walk-through, not a five-minute glance from the hall.
0
Sections recorded, every single visit
0
Signatures before your consultant leaves
£0
To pay for the visit, or on the day
0
Surprises on the price come move day
An online form cannot seeyour staircase
Most removal quotes are guesses dressed up as prices. A tick-box form never asks how wide your landing is, whether the wardrobe comes apart, or where the van is meant to park. Then the crew arrive, find out the truth, and the number changes.
Priced from a form
What usually happens
- Van turns up too small, so it becomes two trips
- Nobody knew the sofa would not clear the landing
- No tools on board for the bed that has to come apart
- The price rises on the day, when you cannot say no
- Arguments afterwards about a mark that was already there
Priced after a consultation
What happens with YourVans
- Van and crew sized against what is actually there
- Doorways, stairs and landings measured in centimetres
- Tools on the van because we knew what to bring
- The price you agreed is the price you pay
- Existing marks photographed and signed off before we start
Get your fixed price, then meet your consultant
Get an instant quoteFour steps, and onlyone needs you
We ring to arrange it
Within 24 hours of booking
Someone from the office calls to introduce themselves, answer anything you want to ask, and find a slot that suits you. Evenings and weekends included.
- A named person, not a call centre
- Booked around your week, not ours
- Nothing to pay for the visit
Walk the housethe way they do
Tap a room. This is the kind of detail that goes into the report.
Recorded in Front door
- Door width in centimetres
- Van-to-door distance
- Parking and any permit
This is the YourVansconsultant app
The same app they open on their phone in your house — eight sections, signed before they leave. Click through a completed visit.
My visits
YV000001Job detailsfrom the office — ring them if anything is wrong
Photo permission
“I agree that YourVans may photograph inside my home to plan my removal. Photos are seen only by the removal team, stored securely, and deleted 90 days after the move unless needed for an open claim.”
Customer signs here with a finger *
Signed · 9 Sep
The detail that decides whethermove day goes smoothly
Access, at both ends
Collection and delivery are surveyed separately — because the tight bit is usually at the end nobody thought to look at.
- Front door width
- Stair width and turns
- Landing size
- Lift, and whether it needs booking
- Van-to-door distance
- Parking and permits
The crew read itbefore they set off
From their phone, before they leave your door.
Before youopen the door
Questions people actually ask before the visit. If you need more, call 0191 323 4135.
Get your fixed price, then meet your consultant
Two postcodes and a couple of taps gives you an exact price. Book it, and we ring within 24 hours to arrange the visit.
Free home consultation · Named consultant, uniform and ID · The price you agreed is the price you pay